Covid-19 Advice to Registrants

The health and wellbeing of our team is integral to the operation of a profession regulator. To protect the health of our team all management and support staff are now working from home.

We are working hard to ensure a minimal level of impact on our services, but there are differences so please do bear with us if response times are longer than usual.

If you would like advice, or require assistance please contact our support teams via email, or by phone 0870 314 4031.

We will continue to review the ongoing situation and update our advice statements accordingly.

Guidance on contact

Guidance on social distancing for everyone in the UK

Physical Contact Disciplines
The guidance issue by the Government via Public Health England has been and continues to be very clear that all physical contact therapies should be ceased. The GRCCT code of Professional Conduct requires you to take all appropriate measures to safeguard the health and wellbeing of your clients, your staff and yourself.

Non-Physical Contact Disciplines
The Government is advising that all non-essential travel be avoided. This advice will shortly become mandatory. In accordance with the Guidance on social distancing and The GRCCT Code of Professional Conduct non-physical contact disciplines should only be conducted remotely.

Practical advice on remote working
If your business is suitable for remote working and you are now working from home, it is worth downloading video conferencing and/or messaging software.

Options include:

  • Facebook Live – broadcast live events to your customers
  • Zoom – host free 40-minute meetings with multiple people
  • Skype – free video calls from desktop, smartphones, tablets, Xbox and Alexa
  • Google Hangouts – make free group video calls for up to 10 contacts
  • Microsoft Teams – a free version is available that offers unlimited chat and video calling
  • WhatsApp Business – send automated messages and quick replies to potential clients


Guidance for business

For small companies the UK government has announced that it will offer a 100% Business Rates retail discount for companies whose property’s rateable value is less than £51,000. Businesses that pay little to no rates may also receive a £3,000 grant, provided they are currently eligible for Small Business Rate Relief (SBBR) or Rural Rates Relief.

For small and medium-sized business there is the Government-backed Business Interruption Loan Scheme which provides and access route for businesses needing access to bank lending and overdraft services.

If you are facing immediate cashflow problems, you may be able to delay your tax payments to HMRC by calling their helpline on 0800 015 559.

It is a good idea to check if you’re covered by your business insurance. The Chancellor has confirmed that the government’s advice is sufficient for businesses to make a claim, where they have appropriate interruption cover for pandemics in place.

Guidance for the Self-employed

Claim a grant through the coronavirus (COVID-19) Self-employment Income Support Scheme

HMRC will contact you if you are eligible for the scheme and invite you to apply online.

This scheme will allow you to claim a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month for the next 3 months. This may be extended if needed.

You can apply if you’re a self-employed individual or a member of a partnership and you:

  • have submitted your Income Tax Self Assessment tax return for the tax year 2018-19
  • traded in the tax year 2019-20
  • are trading when you apply, or would be except for COVID-19
  • intend to continue to trade in the tax year 2020-21
  • have lost trading/partnership trading profits due to COVID-19



For any enquiries about the role of GRCCT please contact us